- Introduction
Everest Dreams Travel Agency (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our customers (“you” or “your”) when using our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you consent to the terms of this Privacy Policy.
- Information We Collect
2.1 Personal Information
We may collect personal information from you when you make a booking or inquire about our services. This may include your name, contact details (such as email address, phone number, and mailing address), passport information, and payment information.
2.2 Automatically Collected Information
When you visit our website or interact with our services, we may automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, and other technical information. This information is collected through cookies and similar technologies and helps us analyze trends, administer our website, and improve our services.
- Use of Information
We use the collected information for the following purposes:
3.1 Service Delivery
We use your personal information to provide the services you have requested, including making travel arrangements, booking accommodations, arranging transportation, and facilitating communication with you.
3.2 Communication
We may use your contact information to communicate with you regarding your bookings, respond to your inquiries, provide updates about your trip, and inform you about our services, promotions, and offers. You can opt out of receiving marketing communications at any time.
3.3 Internal Operations
We use the collected information for internal purposes, such as data analysis, research, and improving our services. This helps us enhance the user experience, personalize content, and tailor our offerings to your preferences.
3.4 Legal Compliance
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. This includes cooperating with law enforcement agencies, protecting our rights and property, and enforcing our terms and conditions.
- Sharing of Information
We may share your personal information with third parties in the following circumstances:
4.1 Service Providers
We may disclose your information to trusted third-party service providers who assist us in delivering our services, such as hotels, airlines, transportation providers, and tour guides. These service providers are contractually obligated to use your information only for the purpose of providing the requested services.
4.2 Business Partners
We may share your information with our trusted business partners who offer related services or products that may be of interest to you. However, we will only share your information with your consent, and you can opt out of such sharing at any time.
4.3 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.
4.4 Merger or Acquisition
In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the relevant third party as part of the transaction. We will notify you and obtain your consent if your information will be subject to a different privacy policy.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We implement physical, technical, and administrative safeguards to maintain the confidentiality and integrity of your information. However, please note that no method of transmission or storage can guarantee absolute security.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely dispose of it in accordance with applicable laws and regulations.
- Your Rights and Choices
You have certain rights and choices regarding your personal information:
7.1 Access and Update
You can request access to the personal information we hold about you and update or correct any inaccuracies.
7.2 Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
7.3 Cookies
You can manage your cookie preferences through your browser settings and opt-out of certain cookies. However, please note that disabling cookies may affect your experience on our website.
- Links to Third-Party Websites
Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties.
- International Transfers
Your personal information may be transferred and processed in countries outside of your residence. We will take appropriate measures to ensure your information is protected in accordance with applicable data protection laws.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.
- Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the effective date of the revision.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [Contact Information].
Please read this Privacy Policy carefully and make sure you understand its contents. By using our services, you acknowledge that you have read and agreed to this Privacy Policy.